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Privacy Policy

explanation

1. Business information

PHATROOM (hereinafter referred to as "the Company") has established the following privacy policy regarding the handling of personal information of customers who use the website of the barber shop "PHATCHOP" (hereinafter referred to as "the Shop") (https://www.phatchop.com/).

Company name: PHATROOM

Representative: Saeto Kon

Address: BABA188 Building 2F, 1-3-12 Takadanobaba, Shinjuku-ku, Tokyo 169-0075, Japan

Phone number: 03-6233-8518

Website: https://www.phatchop.com/

2. Information to collect

We may collect the following information through this website and the booking process.

[Information to be provided by the customer]

- Information required for booking, such as your name, phone number, and email address (when using the booking system)

[Information collected automatically]

- IP address, browser type and version, OS information

- Date and time of access to this site, pages viewed, and referring URL

Access information via identifiers such as cookies

3. Purpose of using the information

The information collected will be used only for the following purposes:

・Handling of reservations, confirmations, changes, and cancellations

- Responding to customer inquiries

- Improvement and enhancement of our services

- Analysis of website traffic and marketing activities (using Google Analytics)

4. Use of Cookies and Access Analysis Tools

[Google Analytics]

This website uses Google Analytics, a web analytics service provided by Google. Google Analytics uses cookies to collect and analyze your access information (pages viewed, time spent on site, traffic sources, etc.). The collected data is anonymized and does not identify individuals.

You can opt out of Google Analytics data collection by disabling cookies in your browser. Alternatively, you can use the Google Analytics Opt-out Add-on. For information on how Google handles your data, please refer to Google's Privacy Policy.

【Wix】

This website is built and operated using the Wix.com platform. For information on how Wix handles your data, please refer to Wix's privacy policy.

5. About the reservation system (Reservia)

Clicking the "BOOKING" button on this site will take you to "Reservia (reservia.jp)," a reservation management system provided by SMS Co., Ltd. Information you enter during the reservation process, such as your name, phone number, and email address, will be managed within the Reservia system. For details on how Reservia handles personal information, please refer to Reservia's privacy policy.

6. Provision to third parties

We will not provide your personal information to third parties except in the following cases:

- When the customer has given their consent

- When disclosure is requested by government agencies, police, courts, etc., based on laws and regulations.

- When necessary to protect human life, body, or property.

7. Management of personal information

Our company will properly manage our customers' personal information and strive to prevent leakage, loss, or damage. Access to personal information will be limited to the minimum necessary personnel, and reasonable security measures will be taken to prevent unauthorized access, loss, destruction, alteration, and leakage.

 

8. Disclosure, correction, and deletion of personal information

 

Customers have the right to request disclosure, correction, deletion, or cessation of use of their personal information held by our company. To make such a request, please contact us at the contact information below. After verifying your identity, we will respond within a reasonable timeframe.

 

9. Contact Us

 

For inquiries regarding the handling of personal information, please contact us at the address below.

 

PHATROOM / PHATCHOP

1-3-12 Takadanobaba, Shinjuku-ku, Tokyo 169-0075, Japan BABA188 Building 2F

TEL: 03-6233-8518

Reception hours: During business hours

 

10. Changes to the Privacy Policy

 

We may revise this Privacy Policy as needed. The revised Privacy Policy will take effect from the time it is posted on this website.

 

Establishment date: July 25, 2023

Last updated: April 17, 2026

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